Software testing tools and load testing information

Compuware announced on Presswire that Dickinson Wright, PLLC, implemented
Compuware Vantage to ensure that the organisation’s most important
technology assets perform well for its attorneys.

Issues that impact the productivity of legal staff have a direct effect on any law firm’s bottom line, especially when the issue involves a lawyer’s most essential communication tools such as the telephone, e-mail or Blackberry servers. Dickinson Wright implemented Compuware Vantage after encountering problems with a VoIP phone system upgrade. The firm was experiencing frequent outages of long-distance and voicemail services, cutting vital lines of communication between lawyers and their clients.
Compuware Vantage also made an immediate impact on Dickinson Wright’s bottom line. Kolb estimates that the company realized a six-figure ROI by solving the VoIP problems and by allowing the lawyers to do their jobs without facing technology performance issues. Kolb says many of his IT colleagues in the legal profession face similar phone and communications issues that could be solved using Compuware Vantage. “If you talk to a lot of the law firms that are running VoIP phones, a lot of them aren’t happy because they haven’t identified the problem like we have with Compuware Vantage,” he explained.
Dickinson Wright built on its success with Compuware Vantage by expanding the use of the suite to the pre-production environment. The firm uses Compuware Vantage’s service assurance capabilities for performance testing on its document management system to ensure that new versions of the application meet service levels before they go live. Kolb and his staff also use Compuware Vantage to monitor the flow of data between the company’s six offices, giving them the ability to see where bottlenecks are occurring and how they can be fixed. By giving Dickinson Wright’s IT staff the visibility into where in the network problems take place, Compuware Vantage makes it easier and quicker to fix those problems.
Compuware Vantage is an application service management solution that helps IT organizations manage application performance from the perspective that matters most: that of the end-user. Vantage delivers the most robust end-user monitoring solution in the industry with integrated, end-to-end performance analysis. Its unique network insight from the application’s view enables the deepest understanding of a transaction’s performance for accurate, root-cause analysis.

From IT Week:

Almost half of IT departments are failing to comply with the Data Protection Act (DPA) because they use live customer data to test applications without customers’ permission, according to research published today.
A survey of 100 senior IT decision makers by IT management software vendor Compuware found 44 percent were guilty of this practice, putting them at risk of prosecution under the DPA. Forty-eight percent said they were only “vaguely familiar” with this law.Ian Clarke, global sales director for enterprise solutions at Compuware, said that using live customer data for testing in this way is not only illegal but also increases the risk of security breaches. “Testing environments tend to be insecure, with data often printed out and moved around,” he said. “The fines for breaching the DPA may be relatively small but the real risk is the damage to reputation following data breaches.”
The survey also indicates that firms that send application testing offshore are not doing enough to protect customer data. Eighty-three percent said the only step they took to secure data when outsourcing it to third parties was to set up non-disclosure agreements.
Clarke said companies should employ software testing tools that automatically replace live customer data with dummy data to reduce the risk of security breaches and ensure compliance with the DPA.

Application testing services